|
|
About
Us : TellerPhone
Account access made easy & convenient!
How to use Tempe Schools Credit Union's 24 hour account access
line:
- Call TellerPhone at 480-829- TSCU (8728)
- Enter your base account number. Remember your base account
number does not include any leading zeros or suffix numbers.
Your primary account number can be found on your statement
or the bottom of your checks.
- Enter your Personal Indentification Number (PIN). If you
don't have a PIN, please call 480-967-9475 to customize a
4 digit PIN.
- The system is initially in Menu Mode. It will offer you
various options and lead you through your transaction. We
have provided a wallet card to help you with your selections.
Some Important Notes when using TellerPhone:
- You have the option of selecting Expert Mode. In expert
mode, there is no menu to choose from. Tellerphone waits for
you to enter a service code. These codes are also listed on
your wallet card. This is a faster way of getting information,
as you do not need to wait through the menu choices. You can
select expert mode by selecting "change preferences" from
the "additional options" menu.
- Your PIN must be four numbers between 0011 through 9998.
You can customize your number in the "change preferences"
menu.
- You need your suffix numbers to inquire on your sub-accounts.
These sub-accounts are listed on your statements and receipts.
There is a space provided on your wallet card for you to jot
your suffix numbers.
- When entering dollar amounts:
- Do enter dollars and cents
- Do not enter decimals
- For example $100.00 would be entered as 1 0 0 0 0
- Transfers are not available from Holiday Shares or Summer
Bridge due to account restrictions.
- Line of Credit advances are available. The minimum amount
is $50.
- Withdrawals by check will be made payable to the primary
member and mailed to the address on file.
If you have any questions regarding TellerPhone, please call 480-967-9475
during business hours.
View TellerPhone
Instructions (Adobe pdf format)
|
|
|